Privacy Policy
What we collect, why we collect it, how we use it, and how you stay in control. (Not legal advice.)
Last updated: December 31, 2025
1) Overview
PhotoCoach Pro (“we”, “us”) provides tools, education, mentorship, and community experiences for photographers. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, use our services, create an account, or contact us.
2) Information We Collect
A) Information you provide
- Contact details (name, email, and message content) when you submit forms.
- Account information (such as profile details and preferences) if you register.
- User content you upload or submit (e.g., photos for critique, comments, posts, or messages), depending on the features you use.
- Payment-related info (handled by our payment processor). We typically do not store full card numbers.
B) Information collected automatically
- Device & usage data such as pages viewed, approximate location (derived from IP), and basic device/browser info.
- Log data such as timestamps, referring pages, and error events (used for reliability and security).
C) Information from third parties
- If you use third-party sign-in or integrated tools, we may receive limited info from those providers (depending on your settings and their policies).
3) How We Use Information
- Provide and operate the Service (accounts, mentorship, community features).
- Respond to inquiries and route requests to the right team.
- Send service messages (important updates, security notices, confirmations).
- Send marketing updates if you opt in (and you can opt out any time).
- Analyze performance to improve reliability and user experience.
- Detect, prevent, and address fraud, abuse, or policy violations.
4) Legal Bases for Processing
Depending on your location, our legal bases may include:
- Contract (to provide the Service you request).
- Legitimate interests (security, improving the Service, customer support, analytics).
- Consent (marketing emails, certain cookies).
- Legal obligations (compliance and recordkeeping where required).
7) Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, including to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods vary depending on the type of data and how it’s used. You may request deletion where applicable.
8) Security
We use reasonable technical and organizational safeguards to protect information. No system is 100% secure, so please avoid sending highly sensitive information via general contact forms.
9) Your Rights & Choices
- Marketing emails: opt out via the unsubscribe link.
- Access & correction: you may request a copy of your data or corrections.
- Deletion: you may request deletion, subject to legal exceptions.
- Cookies: manage via browser settings.
If you’re in a region with specific privacy laws, you may have additional rights (for example, to object or restrict processing). We’ll honor applicable requests consistent with local requirements.
10) Children’s Privacy
The Service is not directed to children under 13 (or the minimum age in your region). If you believe a child has provided personal information without appropriate consent, please contact us so we can take action.
11) International Data Transfers
If you access the Service from outside the country where we operate, your information may be transferred, processed, and stored in other locations. We take steps to apply appropriate safeguards where required.
12) Changes to This Policy
We may update this Privacy Policy from time to time. We’ll post changes on this page and update the “Last updated” date. Continued use of the Service after changes means you accept the updated policy.
13) Contact
Questions about privacy? Use our contact page and choose “General”.